Boston Help Desk

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Onsite Support

Network Infrastructure Projects

Get IT done

Worcester HelpDesk’s team if IT professionals provide clients with complete technology solutions. Our team’s skill and experience have earned us recognition as Microsoft Gold Certified Partner with Advanced Infrastructure Solutions competency. Our project life cycle methodology, and in-depth knowledge of our clients business needs help guide us through successful project implementations that deliver the right solutions for our clients.

The services where Worcester HelpDesk has established proven expertise:

• Network security and data protection
• Network topology design and implementation
• Remote access solutions – VPN, HTTPS, Citrix and Terminal Services
• Wired and wireless network implementation
• Microsoft Active Directory and Microsoft Exchange file, print and messaging implementation and migration
• Virtualization with VMware

Schwartz/Silver Architects
"Our service contract with BHD includes regular workstation audits and updates, as well as remote access services. Having the technicians directly connect to our workstations or servers for diagnostics has been incredibly efficient and results in a high standard of service. We expect a lot from Boston HelpDesk, and they really do deliver."

Kat Monaghan, Marketing Coordinator and IT Liaison,
Schwartz/Silver Architects