Boston Help Desk

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About Us

Partners

Worcester HelpDesk maintains working partnerships with leading technology vendors who provide us with key products and services to enhance our solutions offerings. These partners include:

• 3COM
• APC
• Cisco
• Computer Associates
• eSoft
• Executive Software
• GFi Software
• hp
• Microsoft Corporation
• SonicWall
• Symantec

Our partnerships allow us to pass on many benefits to our clients including product technical training, best of breed product education, direct lines of technical support, up-to-date information on drivers, patches, and upgrades.

We are constantly evaluating new products and solutions, and talking with current and potential technology partners in our search for the best solutions for our clients. Our relationships with our partners are vital to our ability to provide excellent technical services yet it is our relationship with our clients that we value most.

TEI Biosciences
"Thanks to the advanced metrics the Boston HelpDesk uses to calculate their fee's I know I'm only paying for the services I'm using, and not an expensive insurance policy. Couple that level of value with regular reports, prompt communication and follow-up on issues, and the expertise available through the Boston HelpDesk's staff of IT professionals and engineers; I always know I'm in control of both my IT systems and costs. I now feel truly confident that whatever is lurking around the corner we can handle it, and do it without breaking the bank."

Mark D. Richardson, Senior Manager of Operations,
TEI Biosciences Inc.